Vizado
The complete platform
for immigration
& visa agencies.
One workspace for every lead, case, document and deadline — built by a Canadian team to serve immigration consultants worldwide. Full case lifecycle across any programme and jurisdiction, a branded client portal, e-signatures included, and an audit trail built for the regulator.
The challenge
Running an immigration practice is still painfully manual
Scattered case files
Client documents spread across email threads, shared drives and paper folders — with no single source of truth for case status.
Missed deadlines & gaps
Visa expiry dates, submission windows and renewal reminders managed in spreadsheets — a missed date means a failed application.
Constant client chasing
Hours spent following up on documents, answering status questions and fielding calls that interrupt billable work.
No business visibility
No real-time view of revenue, case volume, staff capacity or conversion rates. Growing the practice means flying blind.
Platform overview
Three layers. One workspace.
Operations core
Everything to run cases and serve clients — from first enquiry to file closure.
- Lead pipeline and Kanban board
- Full case lifecycle management
- Multi-jurisdiction document checklists
- Case notes, audit trail and messaging
- Staff task assignment and deadlines
Client experience
A branded self-service portal that keeps clients informed and agencies responsive.
- Secure branded client portal
- Real-time case status updates
- Document upload and review
- Online consultation booking
- Legally binding e-signatures
Business intelligence
Live analytics and automation that turn raw activity into decisions.
- Lead source and conversion metrics
- Case volume and stage tracking
- Staff performance dashboards
- Revenue and billing reports
- Automated workflows and SLA timers
Deep dive — cases
Case management built for complexity
From intake interview to government submission — every case type, every jurisdiction.
Full case lifecycle
Intake → assessment → filing → approval → closure, with custom milestones per case type and stage-based checklists.
Any programme, any country
Visa, permit, citizenship, permanent residency, family sponsorship and refugee claims — with multi-jurisdiction document templates pre-built.
Deadline intelligence
Priority flags, automated alerts, SLA timers and expiry tracking so nothing falls through the cracks.
Compliance audit trail
Every action logged with timestamp and user — IRCC-ready record keeping built into the workflow rather than bolted on.
Sample case pipeline
- New enquiry
- Assessment
- Document collection
- Application preparation
- Submitted / in review
- Approved & closed
Stages, milestones and checklists are defined per case type — so a study permit and a refugee claim do not share a pipeline just because the software could not tell them apart.
Deep dive — client experience
Clients serve themselves. Consultants stay focused.
A branded portal and a legally binding e-signature flow — no third-party tools required.
Client portal
- Secure, branded dashboard per client
- Real-time case status and stage progress
- Document upload, review and approval
- Consultation booking with live availability
- In-app messaging with the consultant team
- Custom forms with conditional logic
- Mobile-responsive — works on any device
E-signatures & agreements
- Template-based agreement generation
- Variables auto-filled from case and client data
- Draw or type signature — either mode
- Signer name, IP address and timestamp captured
- Embedded in PDF export — court-ready
- Signed copy archived in the document vault
- Version control and audit history
Deep dive — bookings & analytics
Every consultation booked. Every metric tracked.
Consultation bookings
- Real-time availability calendar
- Video, phone and in-person modes
- Automated email confirmations
- Automatic case creation on booking
- Staff leave and capacity management
Analytics & reporting
- Lead source and conversion funnel
- Case volume by stage and type
- Staff performance dashboards
- Revenue and billing reports
- CSV export — any report, any range
Automation & rules
- Stage-based progression rules
- SLA timers and escalation alerts
- Lead routing and auto-assignment
- Deadline and expiry notifications
- Government form pre-fill from case data
Trust & security
Built with compliance as a foundation, not an afterthought
Immigration data is among the most sensitive personal information an agency handles. Vizado treats it accordingly.
Row-level security
Every database query is tenant-scoped at the database level. No cross-tenant data leakage is architecturally possible.
Multi-tenant isolation
Each agency operates in a fully isolated data environment. Staff can only access cases within their own organisation.
Role-based permissions
Granular access control — admin, case manager and staff roles with configurable permissions per module.
Full audit trail
Every action — who did what, when — logged immutably. IRCC-ready record keeping built into the workflow.
Staff two-factor authentication
Time-based OTP required for all staff logins. No account access without a second factor.
Resilient infrastructure
Redundant backend replicas, active health checks, load balancing and automated failover.
Immigration consultants are regulated professionals. The tools they use must be as rigorous as the standards they are held to.
Vizado design principleWho we serve
One platform. Every immigration practice type.
Built in Canada for RCIC-regulated consultants — designed to scale to any jurisdiction worldwide.
Immigration consulting
Visa & permits
Travel services
Family sponsorship
Study permits
Work permits
Citizenship applications
Refugee claims
Get started
Ready to modernise
your agency?
Vizado is currently in private beta, accepting a limited number of agencies. Request access and get hands-on onboarding from the founding team.